Terms and conditions

Welcome toΒ eTrend.pk. These Terms & Conditions govern your access to and use of our website, products, and services. By visiting eTrend.pk or placing an order with us, you agree to comply with the terms outlined below.

1. Website Usage

By using our website, you agree to use it only for lawful purposes. You must not:

  • Engage in fraudulent or deceptive activities.

  • Misrepresent your identity or impersonate another individual.

  • Attempt to gain unauthorized access to our website, servers, or customer information.

  • Disrupt, damage, or interfere with the normal operation or security of the website.

We reserve the right to restrict or terminate access to users who violate these terms.

2. Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate and up to date.

However:

  • Product colors or appearance may vary slightly due to lighting, photography, or differences in device displays.

  • Product availability, descriptions, and prices may be updated or changed without prior notice.

  • We reserve the right to correct any errors or inaccuracies at any time.

3. Orders & Payments

All orders placed on eTrend.pk are subject to acceptance and product availability.

We reserve the right to cancel or refuse any order in situations including, but not limited to:

  • Product being out of stock.

  • Incorrect pricing or listing errors.

  • Suspected fraudulent or unauthorized transactions.

  • Incomplete or incorrect customer information.

We accept payment through the methods available during checkout, including Cash on Delivery (where applicable), debit/credit cards, bank transfers, and other supported payment options.

Orders are considered confirmed once payment has been successfully received, except for approved Cash on Delivery orders.

4. Shipping & Delivery

We deliver across Pakistan through trusted courier partners.

  • Orders are generally processed within 1–2 business days.

  • Estimated delivery time is 2–5 business days, depending on your location.

  • Delivery times may vary during holidays, sales, or due to circumstances beyond our control.

While we work closely with our courier partners, eTrend.pk cannot be held responsible for delays caused by courier services, weather conditions, or other unforeseen events.

5. Returns & Refunds

Customer satisfaction is important to us.

Returns may be accepted within the period specified in our Return & Refund Policy, provided that:

  • The item is unused and in its original condition.

  • All original packaging, tags, accessories, and documentation are included.

  • The product is not damaged due to customer misuse.

Please note:

  • Shipping or delivery charges are non-refundable unless the return is due to our error.

  • Refunds will be processed after the returned item has been received and inspected.

  • Refund processing may take up to 10 business days, depending on your payment method.

For complete details, please refer to our Return & Refund Policy.

6. Intellectual Property

All content available on eTrend.pk, including but not limited to:

  • Logos

  • Product images

  • Website design

  • Graphics

  • Text

  • Videos

  • Branding

  • Icons

is the exclusive property of eTrend.pk and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

7. Limitation of Liability

While we make every effort to provide quality products and reliable service, eTrend.pk shall not be held liable for:

  • Any indirect, incidental, or consequential losses or damages.

  • Loss resulting from delays in delivery caused by third parties.

  • Incorrect use or misuse of products purchased from our website.

  • Technical issues, website interruptions, or unauthorized access beyond our reasonable control.

Customers are responsible for ensuring that products are used according to their intended purpose.

8. Privacy

Your privacy is important to us.

Any personal information collected through eTrend.pk is handled in accordance with our Privacy Policy, which explains how we collect, store, and protect your information.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website or our services shall fall under the jurisdiction of the competent courts of Pakistan.

10. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

eTrend.pk

πŸ“§ Email: support@etrend.pk

πŸ“ž Phone / WhatsApp: 0344-0804442

🌐 Website: https://etrend.pk